Privacy policy

Effective Date: 1 May 2024

This Privacy Policy describes how Element (“we,” “us,” or “our”) collects, uses, shares, and protects information obtained from users (“you” or “your”) of our website element.co.za (the “Site”).

  1. Information We Collect

We collect information you provide directly to us, such as when you register for an account, fill out a form, or otherwise communicate with us. This may include your name, email address, mailing address, phone number, and any other information you choose to provide.

We also automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, referring URLs, and other usage information.

  1. Use of Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services.
  • Communicate with you, including responding to your inquiries and providing customer support.
  • Personalize your experience and deliver targeted content and advertisements.
  • Protect against, identify, and prevent fraud and other unlawful activity.
  • Comply with legal obligations; and
  • For any other purpose with your consent.
  1. Sharing of Information

We may share your information with third parties, including service providers, business partners, and affiliates, who assist us in operating our website, conducting our business, or servicing you. We may also share your information in response to legal requests or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Site and to provide certain features. You may disable cookies through your browser settings, but doing so may affect your ability to use certain features of the Site.

  1. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review the privacy policies of any third-party sites you visit.

  1. Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

  1. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not provide any information on this Site.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page. Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@element.co.za

By using our Site, you consent to the terms of this Privacy Policy.